Profits First, Quality Second

Family Room

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I have had to place an online complaint about the roof above the bay window. Every time the door is opened or shut a crack appears. I have repaired it and have had a workman in to fix it.  I now have a visit from the customer service manager booked in for Thursday. We will have to see what happens. I may present my complaint document to him but at 7 pages I might just send this recorded. More to follow.